2024-08-16Last updated
You can add one or more users to the Permissions section in the
Case page to track who was involved in a case or incident.
What you should know
You can only change the assigned personnel for a case if you have the edit
permission level for that case.
Procedure
-
From either the Search or Home page,
open a case.
-
In the Permissions section click
Add (
).
-
Choose to add an existing user, or invite a guest user.
-
In the search box, type a user name, officer ID, or email
address, and press Enter or click the
search button (
).
-
Select the check box for the user that you require and click
Add.
-
(Optional) Click
Remove to remove any personnel that are no longer
required.
-
Click Save.
The selected personnel are now assigned to the case.