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Managing files
Create, share, and associate files in AXIS Case Insight.
Deleting files
To remove any digital evidence that is linked to an incident, you can delete the associated files.

Introduction to AXIS Case Insight
Learn about the AXIS Case Insight collaborative investigation management system.
Getting started
Learn how to log on, log off, and change languages in AXIS Case Insight.
Release notes
Check out what's new in the latest release of AXIS Case Insight.
User interface tour
Get familiar with the user interface in AXIS Case Insight.
Account setup
Configure your settings in AXIS Case Insight.
Managing cases
Manage cases to record the details of an incident and link digital evidence in AXIS Case Insight.
Managing devices
Add, remove, and configure devices in AXIS Case Insight.
Managing files
Create, share, and associate files in AXIS Case Insight.
- About AXIS Case Insight information security
  All data and files imported in AXIS Case Insight are encrypted, and all communication with the platform is secure. These encryption and security measures ensure that sensitive data, files, and communications are only seen by users with the appropriate access.
- Uploading files to cases
  To share digital evidence with other authorized investigators, you can upload videos, media, and other file types to new and existing cases. You can then view, download, or edit the files.
- Reviewing media
  After media files have been uploaded, you can play them from either the file page or the evidence player page. You can also play videos with GPS trail location data, if GPS data is available.
- Video player controls
  Use the video player controls in AXIS Case Insight to get a better sense of what you are looking at.
- Configuring file details
  Configure file details to better classify and compare your evidence files.
- Sharing files
  To let internal or external members of your organization view, modify, and manage files, you can share files with them and define their access rights on a file by file basis.
- Inviting guests to view files
  If you want to share a specific file with someone who does not already have a AXIS Case Insight account, without allowing them to search or view other files, you can invite this person as a guest.
- Associating cases with a file
  To track which files are involved in a case or incident, you can manually associate one or more cases with a file in the File page.
- Searching evidence by device assignment
  To find all evidence recorded by a user associated with a device, you can search evidence by device assignment. You can also use date or time range filters to search evidence by device assignment within a specified time range.
- File formats you can preview in AXIS Case Insight
  A file in AXIS Case Insight is a piece of digital evidence, such as a video, image, document, or other type of file. Files can be grouped within one or more cases.
- Downloading files
  After files have been uploaded in the system, you can download them from either the File page or the Case page.
- Changing access policies for files
  After a file has been uploaded in the system, you can select which users and groups have access to the file, and which permission levels they have.
- Protecting files from deletion
  To keep files longer than the specified retention policy, you can place an indefinite hold on a file by using the Protect from deletion option.
- Deleting files
  To remove any digital evidence that is linked to an incident, you can delete the associated files.
- Restoring files
  To restore any digital evidence that is linked to an incident, you can restore the associated files.
- Viewing the audit trail history of files
  You can investigate the complete activity history of a file, such as who made changes and when, by viewing the audit trail of the file.
Managing video editor content
Learn how to use the video editor.
Reviewing dashboards
Learn how use the dashboard in AXIS Case Insight.
Public upload requests
Invite anyone to add files to an incident without viewing the case contents in AXIS Case Insight.
Frequently asked questions
Learn about common issues in AXIS Case Insight.
Glossary

Deleting files

2020-03-02

To remove any digital evidence that is linked to an incident, you can delete the associated files.

What you should know

You can manually delete a case or file even when there is a retention policy active for the case category. The retention period for the case begins to count down when the case is closed and deletes associated files automatically after the retention period (count down) is reached.

Important: Users must be in the Delete cases and files security policies list. Users must also have manage permission level to delete files associated with a case.

Procedure

Open an existing file.
Click the More icon () next to Redact video.
Click Delete File.
A confirmation message is displayed. Are you sure you want to delete this file?
(Optional) If the file has been protected, the Delete File option is unavailable and a warning message is displayed: This file is protected from deletion. You must clear the Protect from deletion check box to delete this file.
1. Clear the Protect from deletion check box.
2. Click Delete again.
The deleting status is displayed. After the file is deleted, you are returned to the Search page.

The deleted file is marked for deletion and put in the recycle bin.

Example

The Recycle bin showing the file that was deleted scheduled for permanent deletion in 7 days.

After you finish

You can view or search in the recycle bin to understand when the file will be purged from the recycle bin. You can also view all active retention policies. When the purge occurs, the file is permanently deleted from the AXIS Case Insight database.