What's new in AXIS Case Insight

What's New: February 2025

Evidence multi-selection

You can now select up to fifty files at a time when adding evidence to a case, allowing you to centralize files associated with different cases to one primary investigation.

Absolute and relative time toggle in the video editor

You can now toggle between absolute and relative time when redacting a project in AXIS Case Insight. The option is available when absolute time is included with the original video clip.

Filter search page by evidence source

You can now filter your searches to display the sources from which evidence was uploaded to help build your cases in AXIS Case Insight.

This search filter is a helpful tool to identify your evidence, and help you audit device and app usage. For example, you can validate what videos were uploaded from body-worn cameras, or what files were uploaded from third-party requests. You can also search for multiple evidence sources at once.

Evidence sources include:

Body-worn cameras
In-car video systems
Public uploads
Video editor projects
Web portal uploads

What's New: January 2025

Attach files to cases in bulk: You can now select multiple files and folders from a case and directly add them to a new case. This helps you centralize files from multiple investigations, so all relevant information can be reviewed and shared from a principal case.
Up to 50 files can be associated at a time. Case association details are captured in the audit trail.
Pin your active cases: You can now pin cases to the homepage in AXIS Case Insight to quickly locate the ones you’re working on or that are under review. You can access your list of pinned cases from the toolbar.

What's New: December 2024

Adjust column width: You can now expand the column width in the Search module to display all information contained in fields of interest.

What's New: November 2024

User list report: Admins can now download a CSV that lists all the users in their organization’s AXIS Case Insight account. Admins can then filter the report by username, email, state (Active or Inactive), and type (Regular or Guest).
Video trimming update: You can now generate a video clip up to 8 hours long using the video trimming feature. For more information, see the following: About the video editor.

What's New: August 2024

Video trimming notifications: A new notification system now alerts users when their video trimming and stitching jobs are complete. The list of your recent notifications is located at the top of the page. Notifications are preserved during your browser session.
Redesigned video editor: We’ve updated the technology used by the video editor portal and revamped its look and feel. The update provides smoother navigation when creating redaction projects and streamlines the UI with the rest of the application.

What's New: July 2024

Video conversion enhancements: Updates to the video conversion pipeline provide improved support for standard video formats, including AVI, ASF, and MOV.

What's New: June 2024

Video trimming enhancements: You can now trim and save videos directly to cases from the video trimming window. For more information, refer to Trimming video.

What's New: November 2023

Reassign files to another officer: Users can now reassign files recorded from body worn cameras and in-car systems to a different officer. The file’s associated officer and its permissions are updated when the assignment is changed. A user must belong to the Manage Devices policy and have Manage permissions on an evidence to modify the assigned officer field.

What's New: September 2023

Set Default department: Administrators can now set a default department that is pre-selected when users create new cases. This default selection helps mitigate entry error by applying a base template for case permissions. For more information, refer to Setting a default department.

What's New: August 2023

Automatic case naming: Case names can now be automatically generated when cases are created in AXIS Case Insight. This feature ensures that a standard naming convention is respected and eliminates the risk of data entry error.
Display landmark names: You can now use landmark names to tag case and file locations. Landmarks can consist of buildings, transit stations, and monuments. A location tag is automatically generated based on the type of location returned from the results.

What's New: July 2023

Thumbnail preview in search: You can now preview a thumbnail of images and videos by hovering over the results of their search. For more information, refer to Searching for cases or files.

What's New: June 2023

Manage permissions required in departments: It is now mandatory for at least one user, or user group, to be assigned manage permissions when configuring a department. This ensures that the desired stakeholders have full rights to cases when they are created. For more information, refer to Creating departments.

What's New: March 2023

Preview thumbnails in Search: You can now preview thumbnail images of files in search results. Thumbnails are only available for files that each user has access to. This update speeds up the process of identifying files and cases that require your review.

What's New: December 2022

Security policy to download files flagged by malware scan: A new security policy has been added that allows administrators to download files that have been flagged as potentially malicious by a malware scan. Only users included in this security policy can download files that have been flagged by the malware scan.
Note: The malware scan supports files that are up to 4GB in size.

What's New: September 2022

Collapse and expand video timeline: Users can now collapse the multi-tile player timeline into a single, consolidated view to simplify video playback and review.

Case and file list export: Custom fields, assigned officer, and the URLs of each case and file are now included in the search result export. All results from a search can be exported as a CSV file from the Search page.

What's New: April 2022

Import folder hierarchy to cases: Folders you upload to cases in AXIS Case Insight now maintain the same file structure, saving time organizing the folder hierarchy in your cases.

February 2022

Automatic case ID numbers: You can now automatically generate incident and record numbers to facilitate the classification of cases. Administrators can define the convention used to generate IDs and support the inclusion of common properties such as the date and other system properties as part of the ID template. For more information, see Configuring ID templates.
Video trimming: You can now trim long video recordings when sending files to the video editor. Choose to keep only the relevant sequence of a longer video and accelerate the redaction and review of the recording. For more information, see Trimming video.

January 2022

Sort search columns

You can now sort results in the Search page in ascending or descending order to quickly find the cases and files that you are looking for.

Name
Creation time
Created by
Start time
End time
State
Device serial number
Last modified time
Last modified by

Support for Internet Explorer removed

With the upcoming end of life of Internet Explorer 11 scheduled in June 2022, the browser is no longer supported by AXIS Case Insight. For the best experience using AXIS Case Insight use Google Chrome or Microsoft Edge.

November 2021

Audio redaction: Support for audio redaction has been added to the video editor in AXIS Case Insight. You can now omit sensitive audio content from video and audio recordings. For more information, see Redacting audio.
Disable departments: Admins can now disable departments to remove legacy values when new cases are created. Existing cases that have the department assigned maintain it unless it is changed manually by a user with sufficient privileges.
Dropdown filter for custom fields: You now have more flexibility to collect information from custom fields with the new dropdown filters using predefined values that fit your organization’s needs. Admins can configure these dropdowns in the Configurations section.

October 2021

Notification contact email

You can now configure the email address displayed in system notification emails. Rather than include the email of the user who shared the case, a custom support alias can be included for recipients to contact if need be. Admins can configure this email address in the Account Information page.

Increased user limit on a few security policies

A limit increase, from 10 to 25, users and groups has been applied to the following security policies that concern file and case deletion and retention:

Delete cases and files
Restore cases and files from the recycle bin
Protect or unprotect cases and files from deletion

WebHelp User Guide download

Tired of printing topics when all you want is to download the User Guide? You can now download the entire guide from the homepage of the AXIS Case Insight WebHelp.

September 2021

Custom fields: Admins can now create custom fields for cases and files, allowing organizations to define their own templates and document investigations in greater detail. The feature also allows admins to change the names of existing fields to match nomenclature used within your organization. Once configured, custom fields can be used as an additional filter from the search page to refine the list of results.

August 2021

Export audit trail reports: Users can now download case and file audit trails as a PDF document. The audit report includes information related to user activity, date and time of each action, and a summary of the case or file metadata.
Configure who can create cases: Through the new Create case security policy, administrators can now configure whether users or groups have the right to create cases in AXIS Case Insight. Guest users assigned this security policy can also create cases.

June 2021

Capture snapshots from videos: The snapshot tool allows you to take still images from a video, so you can preserve and share a specific element in a scene. Snapshots are logged as part of the video’s audit trail and inherit the same permissions as the original evidence to maintain the chain of evidence.
For more information, see the list of video player controls..
Redesigned video player: When investigating an incident, reviewing all of the pieces of evidence collected is fundamental to recalling the events that took place. The redesigned video player allows users to playback up to six recordings in a multi-tile view to benefit from the different perspectives available. Videos can be played simultaneously or chronologically so that investigators can review different views of a scene or follow an event through successive fields of view.
For more information, see Reviewing media.

May 2021

Display assigned officer: You can now identify the officer who recorded files from body-worn cameras and in-car systems in your search results. The Officer assignment field can be toggled from the column selection menu as you configure the search fields.

April 2021

Configure search fields: You can now customize and order the fields displayed in your search results to view metadata most relevant to your search. Need to find a specific case? You can list the creation date, department, and record number directly in your results. If you’re searching for files, you can list the recording times, category, and name of the officer who recorded the video directly. The fields and filters you configure remain saved to your browser for the next time you run a search.
For more information, see Searching for cases or files.

March 2021

Officer video security policy: Agencies can now limit an officer's access strictly to video recorded from their own device. The new setting is configured in the security policies menu and applies to body worn camera recordings uploaded to the application.
For more information, see Defining security policies.

February 2021

Files auto-save: Files added to cases are now automatically saved as part of the case.

What's New: January 2021

Evidence and case dashboards: As organizations increase the amount of data uploaded to AXIS Case Insight, they can gain a better understanding of their operations through historical trends. The new dashboard functionality provides in-app visibility of this data. Current dashboards allow you to review the number of cases created in your account, the types of file formats uploaded, your data usage, and more. The data can also easily be exported to images and spreadsheets, should it need to be shared and reviewed by others. You can manage who has access to the dashboards in your account Security Policies. For more information, see About the AXIS Case Insight dashboard.

December 2020

Frame-by-frame on video player: You can now progress in a file that you are reviewing one frame at a time in the video player. This lets you analyze footage with greater precision, especially in scenes involving a lot of movement and activity.
For more information, see the list of video player controls..