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Account setup
Configure your settings in AXIS Case Insight.
Downloading a user list report
If you need to audit the users in your Axis Case Insight account, you can download a CSV file that lists all the users in your AXIS Case Insight account.

Introduction to AXIS Case Insight
Learn about the AXIS Case Insight collaborative investigation management system.
Getting started
Learn how to log on, log off, and change languages in AXIS Case Insight.
Release notes
Check out what's new in the latest release of AXIS Case Insight.
User interface tour
Get familiar with the user interface in AXIS Case Insight.
Account setup
Configure your settings in AXIS Case Insight.
- Setting up your account
  With AXIS Case Insight, you can collaborate on cases and share digital evidence and media with other authorized investigators. As a site administrator, you must set up your account before inviting others to join the site.
- Activating your account
  To begin using AXIS Case Insight, you must activate your account directly from the email that contained the invitation to join the site.
- Configuring your account information
  Before you can change your file request terms and conditions, create guest user terms and conditions, or apply the digital watermark feature, you must configure your account information.
- Configuring your report templates
  To modify the terms of acknowledgement in your eDiscovery Receipt report, you must configure your report templates.
- Setting the retention period for cases and files
  To ensure that evidence is deleted when it is no longer required, you can configure retention periods for cases and files in the recycle bin. You can also configure retention periods to automatically delete files by source or category.
- Permission levels
  Permission levels in AXIS Case Insight are used to define the level of access granted on a case or a file. The different permission levels include View only, View and download, Edit, and Manage, and they can be granted to an integration, user, group, or department.
- Creating user groups
  To organize users by rank or role, and to simplify the assignment of permission and security policies in the system, you can create user groups.
- Creating user accounts
  Before someone can use Axis Case Insight, you must create a user account for that person. After you have created the user's account, they can be granted access to cases and files.
- Adding existing users to groups
  To organize users by rank or role and to ensure that their access policies for cases, or security policies are always the same, you can add users to groups.
- Creating departments
  Departments act as user access templates that allow the initial permissions for users and groups to be automatically applied to cases.
- Creating incident categories
  To properly classify incidents when creating cases, you can create categories for the different types of incidents.
- Defining security policies
  In AXIS Case Insight, system administrators can define security policies to control access for users and groups.
- Creating fields
  You can tailor the information documented in cases and on files to the needs of your organization using the custom fields feature. Default fields can be renamed and it is possible to create text or drop-down fields. Each custom field is filterable from the Search page.
- Configuring ID templates
- Creating integrations
  Before you can configure an external system, such as an application, device, plugin, or API for use with AXIS Case Insight, you must create an integration. The integration authenticates your external system's communication with the AXIS Case Insight account so that data can be exchanged and transferred to the AXIS Case Insight account.
- Resetting user passwords
  If a user has forgotten their password, you can reset it for them.
- Searching for users or groups
  If you have many user and groups in the system, you can easily find them by using the search in the Configurations tab.
- Downloading a user list report
  If you need to audit the users in your Axis Case Insight account, you can download a CSV file that lists all the users in your AXIS Case Insight account.
Managing cases
Manage cases to record the details of an incident and link digital evidence in AXIS Case Insight.
Managing devices
Add, remove, and configure devices in AXIS Case Insight.
Managing files
Create, share, and associate files in AXIS Case Insight.
Managing video editor content
Learn how to use the video editor.
Reviewing dashboards
Learn how use the dashboard in AXIS Case Insight.
Public upload requests
Invite anyone to add files to an incident without viewing the case contents in AXIS Case Insight.
Frequently asked questions
Learn about common issues in AXIS Case Insight.
Glossary

Downloading a user list report

2024-11-26

If you need to audit the users in your Axis Case Insight account, you can download a CSV file that lists all the users in your AXIS Case Insight account.

Before you begin

Only users included in the Account Administrators group can download the user list report.

Procedure

Click Configurations > Users .
Click Export
The user list report is downloaded as a CSV file.
Open the CSV file.

Tip: You can filter the report by username, email, state (Active or Inactive), and type (Regular or Guest).

After you finish

For more information about user accounts, see Creating user accounts.